You can use the Polaria feature "interrogations" to ask your contacts’ information when chatting with them. By using this feature, your question will be shown as a form on the visitor side.
You can ask anything via this feature just as long as it is useful to your business. After your contact fills out the form with their answers, the information will be automatically saved. You can use the feature 'Details' anytime from the conversation itself to see the updated information.
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