If you want to insert a dynamic hyperlink into any text sent to your contacts via the Polaria chatbox, you can use this syntax:
<
https://example.com/users/{{user_id}}|User account
>where
{{user_id}}
is your variable.
For example:
If you send
<https://domainname.com/users/{{user_id}}|{{firstname}} account
>
to a lead or a customer whose user id is 0123 and name is David via Polaria live chat, David will see “David account”, and when David clicks on the text, the link will redirect him to his own personal account.
Use our Smart code snippet to use this syntax containing custom data.
Effectively manage your conversations between your team and your interlocutors with communication settings.