Written by Remi Delhaye
Last update: Thursday, Jan 02, 2025
You're in the right place if you're looking for documentation on how to automatically identify logged-in users of your mobile app (e.g. their first/last name, email address, etc.).
This is a great feature for your team to:
- Link a user with their conversation history.
- Know if you are chatting with a lead or an existing customer.
- Increase user satisfaction.
Use this code to automatically identify users on your iOS app:
let identify = SLAASKIdentify.init(identifyName: "JackieChan", options: ["user_id" : "123456", "email" : "[email protected]", "speciality" : "martial artist"])
let config = SLAASKConfig.init(slaaskToken: "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx")
config.identify = identifiy
config.visitorToken = "a-unique-visitor-attribute"
let manager = SLAASKManager.sharedInstance
manager.config = config
SLAASKIdentify *identify = [[SLAASKIdentify alloc] initWithIdentifyName:@"JackieChan" options:@{@"user_id" : @"123456", @"email" : @"[email protected]", @“speciality” : @martial artist}];
SLAASKConfig *config = [[SLAASKConfig alloc] initWithSlaaskToken:@"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"];
config.identify = identify;
config.visitorToken = @"a-unique-visitor-attribute";
SLAASKManager *manager = [SLAASKManager sharedInstance];
manager.config = config;
Make sure you replace the user data example (
highlighted in pink) with your own code that inserts real user data for the currently logged-in user on each of your Views.
Replace
a-unique-visitor-attribute (
config.visitorToken) with a
UNIQUE identifier for your user. This attribute will be used to identify your users in order to retrieve their conversation history and information.
