Manage Outgoing WebHooks for Knowledge Base Posts

Create an Outgoing WebHook

• Go to your Polaria account and click on Integrations (you can also follow this link)

• In the Others tab, you'll find an integration named Custom Webhooks.

• Choose an event between New Knowledge Base Entry, Knowledge Base Entry Updated and Knowledge Base Entry Deleted, add your Endpoint URL, and Save. Note that a test WebHook will be sent to this URL. This test WebHook will contain your unique WebHook Security Token to identify Polaria servers.

"Test" Event

WebHook content:

{
  "event": "test",
  "token": "a-unique-token"
}

"New Knowledge Base Entry" Event

WebHook content:

{
  "event": "faq_created",
  "token": "a-unique-token",
  "payload": {
    "id": 123,
    "title": "TEST Webhook",
    "content": "<p>TEST Webhook</p>",
    "created_at": "2016-12-06T15:04:39.989Z",
    "updated_at": "2016-12-06T15:04:39.989Z"
  }
}

"Knowledge Base Entry Updated" Event

WebHook content:

{
  "event": "faq_updated",
  "token": "a-unique-token",
  "payload": {
    "id": 123,
    "title": "TEST Webhook",
    "content": "<p>TEST Webhook</p>",
    "created_at": "2016-12-06T15:04:39.989Z",
    "updated_at": "2016-12-06T15:04:39.989Z"
  }
}

"Knowledge Base Entry Deleted" Event

WebHook content:

{
  "event": "faq_deleted",
  "token": "a-unique-token",
  "payload": {
    "id": 123,
    "title": "TEST Webhook",
    "content": "<p>TEST Webhook</p>",
    "created_at": "2016-12-06T15:04:39.989Z",
    "updated_at": "2016-12-06T15:04:39.989Z"
    "deleted_at": "2016-12-06T16:04:39.989Z"
  }
}