Integrating Hubspot CRM

Integrating Hubspot CRM

Written by Remi Delhaye
Last update: Thursday, Jan 02, 2025

What is Hubspot CRM?

HubSpot CRM is a customer relationship management tool that makes it easy to organize, track, and grow your sales pipeline.

Why should I integrate Hubspot CRM with Polaria?

By integrating Hubspot CRM with Polaria, you’ll be able to:

  • Push leads generated via Polaria to your Hubspot CRM account

  • Help your customers resolve their requests in real time

  • Monitor all interactions between your prospects and your company in your Hubspot CRM account

  • Offer a personalized experience to returning leads and customers

  • Use HubSpot’s list segmentation to nurture your leads and customers via live chat.

How does Hubspot integration work with Polaria?

Within a conversation:

  • The information you add to your contact on Polaria will be synchronized to Hubspot CRM automatically.

  • For a new visitor, a new contact will be created on your Hubspot CRM account.

Note: To view your activity, click on the contact; all the details will appear.

When a conversation is closed, a new activity (including a link leading you to the conversation history) will automatically be created on your Hubspot CRM account.

Note: Depending on what is allowed by each CRM tool integrated by Polaria, the lead/customer information that Polaria sends to CRMs mainly concerns customer identification (e.g. last name, first name, company, country, etc.) and contact information.

How to integrate Hubspot CRM with Polaria?

  1. Just go to the Marketplace page from your Polaria account.

  2. Select the Hubspot application in the CRM tab.

  3. Click on Configure this app.

  4. Enter your Hubspot API Key and click Integrate.
    How do I get my Hubspot API Key?

  5. Finally, you will see that your Hubspot has been successfully connected to Polaria. 🚀

Paid external apps

Do more by connecting with products like Marketo, Salesforce and many more.

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Written by Remi Delhaye.